Returns & Refunds Policy

Due to the perishable nature of our food products, we can only accept returns for items that arrive damaged, expired, or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim for a refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged or incorrect item, including the packaging and the expiration date if applicable.

• 2.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos you captured.

• 3.
  Verification Review

  Our team will review your request within 24-48 hours to verify the claim against our quality control standards.

• 4.
  Resolution Process

  Once approved, we will issue a full refund to your original payment method or ship out a replacement at no extra cost.